Turnings points and new beginnings
What it's really about
From the start, it was clear to Vivian that M18 needed to be more than just a recruitment agency. The mission was clear: to contribute to the growth and happiness of others – across every level. Helping clients build high-performing teams, guiding candidates toward fulfilling roles, and fostering a supportive culture for the internal team. Personal wellbeing also remains a key driver for Vivian: “The better you feel, the more you can radiate that to others.”
Key milestones
A first major breakthrough came with first client Mobistar. Their trust gave M18 the opportunity to grow and establish itself in the market. In 2003, the first employee came on board and until 2008, the team grew steadily.
Like many companies, the 2008 financial crisis was a serious challenge. Yet M18 remained resilient. In 2017, the company moved into a new office. From 2019 onwards, the team began to specialise further with a clear strategic focus: to grow, to deepen its expertise, and to guide an increasing number of senior commercial and strategic leadership roles.
When the COVID-19 pandemic hit, M18 didn’t slow down. Instead, it accelerated digital transformation, launched a new platform, maintained close client and candidate support, and secured prestigious mandates – including the recruitment of the Director of Kazerne Dossin.
A people-centred approach in a digital world
Real growth starts inside
Eyes on the future
Social impact also remains part of M18’s DNA. Through guest lectures, internships and outreach to younger generations, M18 aims to inspire and guide future talent. “Even if we just plant a seed, we’re making a difference,” says Vivian.
How others see M18
Ready for what’s next
With 25 years of experience, a solid foundation and a clear vision, M18 is all set for the future. The same values that shaped our first 25 years will continue to guide us: a personal approach, a passion for talent, and a commitment to meaningful growth – for our clients, our candidates, and ourselves. “We can’t wait for what’s next!”, Vivian concludes.
